Saturday, August 1, 2026

What’s Working

For readers looking for what’s still working in the world

KindnessUpworthy

Utah police officers respond to an assault call with a sensory bag. The result speaks volumes.

The story from Salt Lake City, Utah, provides a compelling demonstration of how specialized training can transform potentially volatile situations into moments of understanding and safety. Faced with what initially appeared to be an assault, police officers quickly recognized an autistic child in crisis. Thanks to their Sensory Inclusive® training and the use of sensory bags, officers were able to de-escalate the situation without resorting to force. This approach not only ensured the safety of the child and his caregiver but also highlighted the importance of empathy and adaptability in law enforcement.

The incident underscores the value of equipping first responders with the skills and tools necessary to handle a wide range of human behaviors, especially in mental health and developmental crises. The positive outcomes of this incident offer a model for other police departments to follow, showing that with the right training and resources, officers can respond to emergencies with a compassionate and effective strategy that supports all individuals involved.

Constructive analysis

The constructive-journalism lens: not just what happened, but what works.

The problem
The challenge of responding appropriately to individuals in mental health or developmental crises.
The actions
Police officers received Sensory Inclusive® training and equipped themselves with sensory bags to aid in de-escalation.
Evidence of progress
The successful calming of the autistic child without force, as seen in the shared body camera footage and public testimonials.
What we can learn
Other police departments can replicate this success by adopting similar training and tools, emphasizing the importance of understanding and patience in crisis situations.
PERMA wellbeing profile of this story

Seligman's five pillars of wellbeing, as expressed in this story.

Positive Emotion
8
Engagement
9
Relationships
10
Meaning
9
Accomplishment
8
PERMA

Character strengths in play

Top VIA strengths this story embodies.

  • Perspective

    The officers recognized the situation as an autistic child in crisis rather than a straightforward assault.

  • Kindness

    The officers offered the child sensory items to help calm him down, showing empathy and care.

  • Courage

    The officers maintained composure and opted for a less conventional, but more compassionate approach.

  • Hope

    The officers' actions demonstrate a hopeful shift in policing strategies towards more inclusive practices.

Try this today

Inspired by this story, practice perspective-taking by imagining a typical challenging situation you face and consider how it might appear differently to someone else. What tools or approaches could you employ to address it with greater empathy and understanding?