The Research Desk
Emotionally present and relational leadership is key in virtual and hybrid work settings.
"How do we want to be led?" Team aspirations and adaptive leadership in virtual and hybrid work.
- Relationships
- Engagement
Coulston, C., Shergill, S., Twumasi, R., Duncan, M.
In plain language
As the workplace increasingly shifts towards virtual and hybrid models, understanding how leadership can impact team well-being and functionality is crucial. This study delves into the dynamics of leadership within these new work environments, focusing on how leaders can support their teams effectively. Through interviews and focus groups, researchers uncovered the importance of emotionally present and relational leadership, while also highlighting the challenges leaders face in maintaining such an approach.
The study identified three main themes: the aspirations for connected leadership, the role of leadership as a positive social influence, and the tensions leaders experience in these roles. Despite the benefits of relational leadership, leaders often struggle with emotional labor and lack of support, which can strain their ability to lead effectively over time.
Key findings
- Both leaders and team members desire emotionally present and relational leadership.
- Leadership in virtual and hybrid settings can be both supportive and demanding.
- Leaders experience strain due to low visibility, emotional labor, and limited systemic support.
- Effective leadership requires organizational systems that provide adequate resources.
- The study uses the Job Demands-Resources model and Conservation of Resources theory to interpret findings.
Why it matters
This research is vital for understanding how leadership styles can promote well-being and effective team functioning in modern work environments. It highlights the importance of emotionally supportive leadership in enhancing team connection and performance.
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For those in leadership roles, prioritizing emotional presence and relational connections with team members can enhance team well-being and effectiveness. Organizations should consider developing systems that support leaders to manage emotional labor and sustain their leadership roles effectively.